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Privacy Policy

Last updated: April 2026

GMCC Massachusetts Branch ("we") respect and protect the privacy of every individual who visits this website or uses our services. This Privacy Policy ("Policy") describes how we collect, use, store, and share your personal information, and the choices and rights you have.

1. Scope

This Policy applies to information you provide through the gmccma.com website, by phone, email, or in-person at our Newton office. This Policy does not apply to third-party websites or services. When you follow our links to third-party resources, please review their privacy policies.

2. Categories of Information We Collect

(1) Information You Provide Directly

  • Identity: name, phone, email
  • Loan-application information: home-purchase budget, loan goals, financial overview, and any details you submit through our forms
  • Communications: any other content you share via forms, email, phone, or office visit

(2) Automatically Collected Technical Information

  • Visit time, page paths, browser type, operating system, IP address (used in aggregate for analytics)
  • Cookies and similar technologies used to remember preferences and improve performance

3. How We Use Your Information

  • Respond to inquiries; deliver pre-approval and other services
  • Recommend appropriate loan products and terms based on your needs
  • Improve site features and user experience
  • Comply with applicable laws and prevent fraud or abuse
  • With your consent, share loan-related news and rate updates

4. Sharing & Disclosure

We do not sell or rent your personal information. We may share your information only in these limited cases:

  • Within our parent company and group: with General Mortgage Capital Corporation as needed to process your loan
  • Service providers: credit bureaus, title companies, appraisers, attorneys, and others necessary to complete your loan
  • Legal requirements: in response to applicable laws, regulators, or lawful subpoenas
  • Business transactions: in the case of merger, acquisition, or asset sale

5. Cookies & Similar Technologies

We use cookies and similar technologies to enhance browsing, analyze visits, and maintain functionality. You can manage cookies through your browser settings, though some features may not function correctly without them.

6. Information Retention

We retain your personal information for no longer than necessary to fulfill the purposes described in this Policy, or for the longer period required by applicable law (such as federal record-retention requirements).

7. Information Security

We employ reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

8. Your Choices & Rights

  • You may request access to the personal information we hold about you
  • You may request correction of inaccurate information or completion of incomplete information
  • You may opt out of marketing communications at any time
  • If you reside in a jurisdiction with additional rights (CCPA, GDPR), we will help you exercise those rights to the extent applicable

9. Children

This website is not directed to individuals under 18. We do not knowingly collect personal information from minors. Parents or guardians who believe a minor has submitted information to us should contact us so we can remove it.

10. Third-Party Links

This site may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

11. Policy Changes

We may update this Policy from time to time. The updated version will be posted on this page with the latest revision date. Material changes will be communicated through reasonable means.

12. Contact Us

For any questions about this Privacy Policy, please reach out: